Our shipping department is open Monday Through Friday. Most orders ship the very same day and take two to five business days to arrive anywhere in the continental US. Our default shipping choice is FedEx.
We want you to be completely happy with your order. If, for any reason, you are not satisfied with your purchase, unwanted sand tools can be returned for a full refund less shipping and handling. Defective unused tools will be replaced at no cost.
Returned merchandise should include the vendor packaging and be in the same condition as when it was received.
Returns should also be accompanied by the original receipt where possible.
If you do not have the packing slip, please include the following information with your return:
• Your name and billing address.
• The name, address and zip code of the person who placed the order, if it was a gift.
• The original purchase price and approximate date of the purchase.
• The item number of the merchandise, if available.
Our Return Address Is:
Days At The Beach, Inc.
840 Castleton Avenue
Staten Island, New York 10310
Please allow 10-14 days for the processing of your return.